Fernández-Oliva, Danitza, et al. “Organizational Climate and Satisfaction of the External User in the Hospitalization Services of the Instituto Nacional De Salud Del Niño, 2017”. Anales De La Facultad De Medicina, vol. 80, no. 2, June 2019, pp. 188-92, https://doi.org/10.15381/anales.802.15745.