Importance of information security management in educational institutions with ITIL and ISO 27001
DOI:
https://doi.org/10.15381/risi.v15i1.23362Keywords:
Information security, educational institutions, ITIL, ISO 27001, educationAbstract
Education is one of the fundamental factors for human development, providing knowledge that helps in the development of the person as well as in society. As time has progressed, educational institutions have been implementing new methodologies and processes in teaching, where technology is a very important factor. Education, after the COVID-19 pandemic, was affected by cyber-attacks and even through virtual study, where information could be lost if security management is not correctly established. This security management has to be guided according to the established standards so this systematic review is carried out with the question: Is information security management important in different educational institutions by applying ITIL and ISO 27001? Therefore, our research objective is to identify the benefits of having security management in an educational institution by choosing ITIL and ISO 27001 as a framework. This search was achieved through reviews of articles published in databases such as Scielo, Google Academy, Scopus and Redalyc from 2017 to 2021.
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Copyright (c) 2022 Evellyn Milles Duval Guevara Vega, José Ricardo Delgado Deza, Alberto Carlos Mendoza de los Santos

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