Six Sigma logistics: application in the warehouse of a miningunit
DOI:
https://doi.org/10.15381/idata.v16i2.11923Keywords:
Six Sigma, DMAIC cycle, logistics, supply chain, total quality managementAbstract
This article deals with the application of a modern tool total quality management: Six Sigma, logistics of a mining company located in the central highlands of Peru. The implementation of the first four phases of the DMAIC cycle is detailed, variables in which the organization should focus its efforts to reduce the defect been identified initially defined.
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Copyright (c) 2013 Felix Enrique Tinoco Ángeles
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