Reliability and perception relations at the service of the internal collaborator for social responsibility in small companies of industrial parks of metropolitan Lima
DOI:
https://doi.org/10.15381/idata.v19i2.12812Keywords:
SME relationship of trust in the organization, Perception of service quality among employees, Internal user, Social responsibility.Abstract
This article shows the results of a correlational and cross-sectional descriptive study aimed to identify the relationship between trust relationships and the perception of service quality in small business internal collaborators industrial parks in Lima. The sample consists of 162 internal employees of small businesses in industrial parks, carrying out targeting the districts: Los Olivos, San Martin de Porras, Lurin, San Juan de Lurigancho, La Victoria in Lima. It is found that the relationship of trust and perception of domestic service partner for social responsibility in small companies of industrial parks of Lima tend to be high and relate to each other.Downloads
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Copyright (c) 2016 Mildred Teresa Paredes Tarazona, Hector Manuel Hernandez Valz, Alfonso Ramón Chung Pinzas
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