Management Competencies and Trust in a Private Service Company

Authors

DOI:

https://doi.org/10.15381/idata.v24i1.17700

Keywords:

management competencies, trust, work teams, strategic competencies, interpersonal competencies

Abstract

This non-experimental, descriptive and correlational research aims at identifying the relationship between the management competencies of middle managers and trust within the work teams of a private services company. The sample consisted of the total population of the company. The management competencies scale of García-Lombardía, Cardona and Chinchilla and the trust dimension of the Lencioni team assessment scale were used; both with adequate psychometric properties for the study. The results show with a 99% probability that trust is significantly and positively related to management competencies, i.e., the greater development of management competencies, the greater the trust within the work teams; similarly, if management competencies are less developed, the lower the level of trust.

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Author Biography

  • Luis Martín Cortez Giraldo, Independent Author

    Architect by Universidad Ricardo Palma. Currently working as independent consultant in Organizational Behavior and Leadership. Senior coach. (Lima, Peru)

Published

2021-07-26 — Updated on 2021-08-06

Issue

Section

Producción y Gestión

How to Cite

Management Competencies and Trust in a Private Service Company. (2021). Industrial Data, 24(1), 121-137. https://doi.org/10.15381/idata.v24i1.17700