Lean Six Sigma Application to Improve Sub-Process Failure Repair in Communication Links
DOI:
https://doi.org/10.15381/idata.v25i1.22194Keywords:
telecomunicaciones, Lean Six Sigma, tiempo de reparación, yield, averíasAbstract
The troubleshooting process for communication links in telecommunications is a complex process that is divided into sub-processes; one of these sub-processes is Failure Repair. In this paper, Lean Six Sigma is applied in to improve this sub-process. As a result, the monthly average of the Repair Time (TR) improved in 36.7%, and the Repair Time Yield (YTR) improved in 300.08%.
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Copyright (c) 2022 Hugo Iván Ticona Gregorio
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