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Digital Transformation Methodology to Increase the Competitiveness of Asset-Light Logistics SMEs in Peru

Authors

  • José Antonio Rojas García Entrega2. Yucatán, Mexico https://orcid.org/0000-0002-5040-5829
  • José Luis Ajuria Foronda Metalkor. Madrid, Spain
  • Jon Arambarri Universidad Europea del Atlántico. Santander, Spain

DOI:

https://doi.org/10.15381/idata.v26i1.23745

Keywords:

digital transformation, productivity, competitiveness, logistics, SMEs

Abstract

The objective of this study was to design and implement a methodology based on digital transformation within a short period of time that allows SMEs in the asset-light logistics sector in Peru to increase their competitiveness. A mixed research approach with an exploratory sequential, observational and experimental design was used. The study population was 750 SMEs with a sample of 255 companies obtained through stratified probabilistic sampling. The inclusion criteria included having well-defined competitive strategies, a minimum of one year of operation, and postal code and operating license. The research instrument was a questionnaire of 189 questions grouped into variables including strategy, profitability, technical level, productivity, quality, and traceability. Based on the results, we conclude that the implementation of the proposed methodology enabled the digital transformation of the companies under study in a period of four months, thus increasing their competitiveness.

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Author Biographies

  • José Antonio Rojas García, Entrega2. Yucatán, Mexico

    MBA from Universidad Peruana de Ciencias Aplicadas (Lima, Peru). Currently working as manager at Entrega2 (Yucatán, Mexico).

  • José Luis Ajuria Foronda, Metalkor. Madrid, Spain

    PhD. Telecommunications engineer. Currently working as manager at Metalkor (Madrid, Spain).

  • Jon Arambarri, Universidad Europea del Atlántico. Santander, Spain

    PhD. Telecommunications engineer. Currently working as professor at the School of Engineering of Universidad Europea del Atlántico (Santander, Spain).

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Published

2023-07-17 — Updated on 2023-10-04

Versions

Issue

Vol. 26 No. 1 (2023)

Section

Producción y Gestión

License

Copyright (c) 2023 José Antonio Rojas García, José Luis Ajuria Foronda, Jon Arambarri

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

AUTHORS RETAIN THEIR RIGHTS:

a. Authors retain their trade mark rights and patent, and also on any process or procedure described in the article.

b. Authors retain their right to share, copy, distribute, perform and publicly communicate their article (eg, to place their article in an institutional repository or publish it in a book), with an acknowledgment of its initial publication in the INDUSTRIAL DATA.

c. Authors retain theirs right to make a subsequent publication of their work, to use the article or any part thereof (eg a compilation of his papers, lecture notes, thesis, or a book), always indicating the source of publication (the originator of the work, journal, volume, number and date).

How to Cite

Digital Transformation Methodology to Increase the Competitiveness of Asset-Light Logistics SMEs in Peru. (2023). Industrial Data, 26(1), 63-90. https://doi.org/10.15381/idata.v26i1.23745