Reduce waiting times in a hospital emergency department using simulation

Authors

  • Silvia Medina León Universidad Autónoma del Estado de Baja California, México
  • Amalia Medina Palomera Instituto Tecnológico de Mexicali, México
  • Álvaro González Ángeles Universidad Autónoma del Estado de Baja California, México

DOI:

https://doi.org/10.15381/idata.v13i1.6170

Keywords:

Simulation, discrete event simulation, waiting times.

Abstract

A discrete simulation model was developed for the obstetrics-gynecology emergency department of a regional public hospital. It was utilized the software Arena of Rockwell Automation to analyze the flow of patients, identify bottlenecks and propose improvements that reduce patient waiting times. The simulation model included from the patient arrival at the information module until the patient leaves the recuperation area in emergency. Scenarios evaluation was utilized to determine improvement proposals giving as result a 76% reduction of total waiting times.

Downloads

Download data is not yet available.

Author Biographies

  • Silvia Medina León, Universidad Autónoma del Estado de Baja California, México

    Estudiante de doctorado en Ingeniería Industrial; Profesora de la Facultad de Ingeniería de la Universidad Autónoma del Estado de Baja California, México.

  • Amalia Medina Palomera, Instituto Tecnológico de Mexicali, México

    Doctora en ingeniería; Profesora investigadora del Instituto Tecnológico de Mexicali, México

  • Álvaro González Ángeles, Universidad Autónoma del Estado de Baja California, México

    Doctor en ciencias; Profesor investigador de la Facultad de Ingeniería de la Universidad Autónoma del Estado de Baja California, México

Downloads

Published

2010-07-30

Issue

Section

Sistemas e Informática

How to Cite

Reduce waiting times in a hospital emergency department using simulation. (2010). Industrial Data, 13(1), 067-076. https://doi.org/10.15381/idata.v13i1.6170