Design and implementation of a management system of academic quality management in the United Graduate Faculty of Engineering of the UNMSM
DOI:
https://doi.org/10.15381/idata.v13i2.6177Keywords:
Norm, quality, document, process, management.Abstract
The industrial faculty posgrade unit of UNMSM (UPG) since 2007 had an accelerated growing in programs and students, in this scenario, the academic - management system was not enough to the higher education modern approach, generating the next question: What kind of quality management design is appropriate and how to must be implemented at the UPG taking as a base the ISO 9001 standard?. In order to answer this question, the work team applied concepts like continuously improvement and the process map analysis ; having as a result the validation of the System Management of Academic – Administrative Quality in two academic semesters.
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Copyright (c) 2010 Jorge Inche Mitma, Alfonso Chung Pinzás, Julio Salas Bacalla
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