Revistas de investigación UNMSM

MODEL IMPLEMENTATION OF MODERN METHODS FOR IMPROVING THE QUALITY OF ACADEMIC ADMINISTRATIVE SERVICES IN THE SCHOOL OF INDUSTRIAL ENGINEERING - UNMSM

Authors

  • Julio Yenque De Dios Universidad Nacional Mayor de San Marcos, Facultad de Ingeniería Industrial. Lima, Peru
  • Luis Ráez Guevara Universidad Nacional Mayor de San Marcos, Facultad de Ingeniería Industrial. Lima, Peru

DOI:

https://doi.org/10.15381/idata.v2i1.6466

Keywords:

model, implementation, methods, modern, administration

Abstract

Every institution must ensure quality service to; for this reason, in this paper, I present some lines of action, identify common conflicts, determine the degree of job satisfaction and highlight the problems that can be solved implement modern methods to improve the quality of service in the FII-San Marcos.

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Author Biographies

  • Julio Yenque De Dios, Universidad Nacional Mayor de San Marcos, Facultad de Ingeniería Industrial. Lima, Peru

    Docente

  • Luis Ráez Guevara, Universidad Nacional Mayor de San Marcos, Facultad de Ingeniería Industrial. Lima, Peru

    Docente

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Published

1999-07-30

Issue

Vol. 2 No. 1 (1999)

Section

Proyección

License

Copyright (c) 1999 Julio Yenque De Dios, Luis Ráez Guevara

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

AUTHORS RETAIN THEIR RIGHTS:

a. Authors retain their trade mark rights and patent, and also on any process or procedure described in the article.

b. Authors retain their right to share, copy, distribute, perform and publicly communicate their article (eg, to place their article in an institutional repository or publish it in a book), with an acknowledgment of its initial publication in the INDUSTRIAL DATA.

c. Authors retain theirs right to make a subsequent publication of their work, to use the article or any part thereof (eg a compilation of his papers, lecture notes, thesis, or a book), always indicating the source of publication (the originator of the work, journal, volume, number and date).

How to Cite

MODEL IMPLEMENTATION OF MODERN METHODS FOR IMPROVING THE QUALITY OF ACADEMIC ADMINISTRATIVE SERVICES IN THE SCHOOL OF INDUSTRIAL ENGINEERING - UNMSM. (1999). Industrial Data, 2(1), 21-28. https://doi.org/10.15381/idata.v2i1.6466