Quality circles as an strategy in order to attain the quality in the university

Authors

  • José Piscoya Facultad de Medicina, Universidad Nacional Mayor de San Marcos, Lima, Perú
  • Eleazar Aliaga Facultad de Medicina, Universidad Nacional Mayor de San Marcos, Lima, Perú

DOI:

https://doi.org/10.15381/anales.v57i1.4809

Keywords:

Warranty Program of Quality, Quality circles, Quality and University

Abstract

The methodology for implanting a warranty program of quality circles at Universidad Nacional Mayor de San Marcos is presented in this paper. The effects toward organizational structure, resource improvement, attention process itself, customer's satisfaction and toward the adaptation of this tecnology in the university leading to the use of quality circles as a participative technique of quality control and a centre of the warranty program of quality in the faculty, are highlighted.

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Published

1996-03-18

Issue

Vol. 57 No. 1 (1996)

Section

Artículos de Revisión

License

Copyright (c) 1996 José Piscoya, Eleazar Aliaga

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How to Cite

1.
Piscoya J, Aliaga E. Quality circles as an strategy in order to attain the quality in the university. An Fac med [Internet]. 1996 Mar. 18 [cited 2024 Jul. 17];57(1):52-6. Available from: https://revistasinvestigacion.unmsm.edu.pe/index.php/anales/article/view/4809