Digital Transformation Methodology to Increase the Competitiveness of Asset-Light Logistics SMEs in Peru

Authors

  • José Luis Ajuria Foronda Metalkor. Madrid, Spain
  • Jon Arambarri Universidad Europea del Atlántico. Santander, Spain
  • José Antonio Rojas García Entrega2. Yucatán, Mexico https://orcid.org/0000-0002-5040-5829

DOI:

https://doi.org/10.15381/idata.v26i1.23745

Keywords:

digital transformation, productivity, competitiveness, logistics, SMEs

Abstract

The objective of this study was to design and implement a methodology based on digital transformation within a short period of time that allows SMEs in the asset-light logistics sector in Peru to increase their competitiveness. A mixed research approach with an exploratory sequential, observational and experimental design was used. The study population was 750 SMEs with a sample of 255 companies obtained through stratified probabilistic sampling. The inclusion criteria included having well-defined competitive strategies, a minimum of one year of operation, and postal code and operating license. The research instrument was a questionnaire of 189 questions grouped into variables including strategy, profitability, technical level, productivity, quality, and traceability. Based on the results, we conclude that the implementation of the proposed methodology enabled the digital transformation of the companies under study in a period of four months, thus increasing their competitiveness.

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Author Biographies

  • José Luis Ajuria Foronda, Metalkor. Madrid, Spain

    PhD. Telecommunications engineer. Currently working as manager at Metalkor (Madrid, Spain).

  • Jon Arambarri, Universidad Europea del Atlántico. Santander, Spain

    PhD. Telecommunications engineer. Currently working as professor at the School of Engineering of Universidad Europea del Atlántico (Santander, Spain).

  • José Antonio Rojas García, Entrega2. Yucatán, Mexico

    MBA from Universidad Peruana de Ciencias Aplicadas (Lima, Peru). Currently working as manager at Entrega2 (Yucatán, Mexico).

Published

2023-07-17 — Updated on 2024-02-15

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Section

Producción y Gestión

How to Cite

Digital Transformation Methodology to Increase the Competitiveness of Asset-Light Logistics SMEs in Peru. (2024). Industrial Data, 26(1), 63-90. https://doi.org/10.15381/idata.v26i1.23745 (Original work published 2023)