Operational Eciency Optimization of a Peruvian Bank Branches using Data Envelopment Analysis
DOI:
https://doi.org/10.15381/pesquimat.v22i2.17229Keywords:
data envelopment analysis, bank branches, efficiencyAbstract
Data envelopment analysis is a non-parametric practical method to compute efficiency on decision making units. The present work applies DEA on then branch network of one of the most important peruvian banks with a Lingo optimization model and a Microsoft Excel spreadsheet. The problem is solved under two approaches (financial/management and selling) in order to compute both global and technical efficiency of each individual branch. Additionally, a ranking system (based on average efficiency, time-windows analysis and benchmark-solution recurrence) is proposed as a management tool for the direction teams.
Downloads
Published
Issue
Section
License
Copyright (c) 2019 Luis Clemente Moquillaza
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
THE AUTHORS RETAIN THEIR RIGHTS:
a) The authors retain their trademark and patent rights, and also on any process or procedure described in the article.
b) The authors retain the right to share, copy, distribute, execute and publicly communicate the article published in Pesquimat magazine (for example, place it in an institutional repository or publish it in a book), with recognition of its initial publication in the Pesquimat magazine.
c) The authors retain the right to make a later publication of their work, to use the article or any part of it (for example: a compilation of their works, notes for conferences, thesis, or for a book), provided that they indicate the source of publication (authors of the work, magazine, volume, number and date).
