Educational management and soft skills in institutional educational development
DOI:
https://doi.org/10.15381/rpiiedu.v4i1.27598Keywords:
Educational management, soft skills, self-esteem, empathy, communicationAbstract
This article examines educational management and soft skills, concepts that influence the strengthening of organizational culture and management models in educational institutions. It is based on a quantitative research, of basic nature and correlational level. A Likert-type questionnaire was designed to record data, which was applied in the form of a survey to a group of 80 specialists and technicians from educational institutions in the city of Moquegua. According to the study, soft skills are relevant in human interaction and should lead to a full coexistence, as well as enrich the affective sphere and regulate the emotional states of people, promoting the development of transformational leadership. The research highlights three soft skills: self-esteem, empathy and communication, defined as CSA, which are very important for institutional development.
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Copyright (c) 2024 Carina Amelia Ramos Velásquez, Andrés Gustavo Zorrilla Jurado
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