LOS CÍRCULOS DE CALIDAD Y SUS EFECTOS EN LA ETAPA DE PLANEAMIENTO DURANTE LA GESTIÓN DE LAS UNIVERSIDADES PRIVADAS EN LIMA METROPOLITANA
DOI:
https://doi.org/10.15381/gtm.v15i29.8783Keywords:
planning, circles of quality, managementAbstract
Quality becomes of nowadays synonymous the customer’s satisfaction. The problem is that Universities in Lima need to apply a planning of quality circles in order to optimize its management. It was used as method a quantitative – qualitative paradigm, using books, magazines and the Internet sources of information. To resolve the problem, quality circles and modern conceptions of administration empowerment were used to have a correlation in order to know the planning of universities management. As a result, it is been confirmed that quality circles creates a quality and productivity competences in members of an institution, through an equipment. This way of work optimizes planning based on future needs: strategies and politics in behalf of the University in Lima.
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Copyright (c) 2012 Charles Pastor Torres Vásquez
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