Industrial Data

About the Journal

Industrial Data is a scientific journal published by the Research Institute of the Facultad de Ingeniería Industrial of the Universidad Nacional Mayor de San Marcos (Lima, Peru). Original and unpublished work in the field of industrial engineering.
Acknowledge by the Fondo Editorial of UNMSM

Current Issue

Vol. 27 No. 2 (2024)

Published: 2024-12-18

Producción y Gestión

Digital Transformation and Customer Bank Usage in a Financial Institution in San Isidro District (Lima, Peru) in 2022

Antonio Roberto Huachaca Urbina, Luis Antonio Cumpa Vila

51-69
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
The Relationship Between Net Promoter Score (NPS) and Customer Satisfaction in After-Sales Service in 2022

Lijia Elena Mendoza Leon, Jorge Nicolás A. Papanicolau Denegri

71-86
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Organizational Communication and Job Performance in the Vehicle Financing Department of a Financial Institution (Lima, Peru) in 2022

Cynthia Gabriela Figueroa Alvarado, Hugo Jesús Salas Canales

87-105
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Influence of Engagement on Job Satisfaction Among Workers in a Metalworking Company in Lima, Peru

Amalia Rosario Castañeda Flores, Carlos Augusto Shigyo Ortiz, Juan Manuel Cevallos Ampuero, José Ovidio Flores Gutiérrez

107-121
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Management Model based on Total Productive Maintenance (TPM) and Six Sigma to increase Overall Equipment Effectiveness (OEE) in a Textile and Apparel Company in Lima, Peru

Jorge Enrique Ortiz Porras, Andrei Mijailo Bancovich Erquínigo, Harold Smith Quintana Saavedra, Paola Lisbeth Crispin Chamorro, Lisseth Margarita Huayanay Palma

123-152
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Difference Between Psychosocial Risk Factors of Operating Staff According to Work Shift: Peruvian Logistics Operator

Tania Fátima Laurente Caldas, Pablo César Gutiérrez Falcón

153-171
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Improving Productivity in Electrowelded Pipe Production Lines through the Development of a Maintenance Plan Based on Autonomous Maintenance

Carlos Antonio Porras Guzmán

173-194
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Financing Cost for MSE (Micro and Small Enterprises) Loans Through the Reactiva Perú Program in a Financial Institution and its Competitiveness in the Peruvian Financial System, 2019-2020

Jose Alberto Saravia Saravia

193-212
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Entrepreneurial Education and Its Influence on Value Creation Competencies in Students from a Peruvian Public University

Carlos Enrique Bermudes Mendoza, Henry Ismael Huamanchumo Venegas, Rosita Elvira Alcántara Poma

213-237
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
The Relationship Between Construction Workers’ Perception of Accidents and Risk Management

Lucila del Carmen Vallejo Romo, Lorena Paola Sevillano Monterroso

239-256
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Impact of Strategic Direction on the Commercial Management of Indigo Dye

Félix Marco Antonio Carbajal Gutiérrez

257-277
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3

Diseño y Tecnología

Optimizing Pb-Ag Recovery Rate in the Flotation Process of Polymetallic Ores from the Northern Andean Region of Peru through Mineralogical Characterization

José David Valverde Díaz, Vidal Sixto Aramburú Rojas, Jorge Alberto Ortiz Barreto, Rosa María Tiburcio Alva, Sharon Elisa Aguilar Zevallos

7-31
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3
Utilizing Kipa as a Technology Innovation for Reactive Cotton Dyeing Processes Aligned with The SDGs for Handmade Garment Production

Adriana Edith Cachay Anardo, Renato Bellin Cier, Pablo José Lupis Davila

33-49
- PDF (Spanish)
- PDF
- HTML (Spanish)
- HTML
- MP3 (Spanish)
- MP3

View All Issues

Industrial Data

About the Journal

Current Issue

Producción y Gestión

Digital Transformation and Customer Bank Usage in a Financial Institution in San Isidro District (Lima, Peru) in 2022

The Relationship Between Net Promoter Score (NPS) and Customer Satisfaction in After-Sales Service in 2022

Organizational Communication and Job Performance in the Vehicle Financing Department of a Financial Institution (Lima, Peru) in 2022

Influence of Engagement on Job Satisfaction Among Workers in a Metalworking Company in Lima, Peru

Management Model based on Total Productive Maintenance (TPM) and Six Sigma to increase Overall Equipment Effectiveness (OEE) in a Textile and Apparel Company in Lima, Peru

Difference Between Psychosocial Risk Factors of Operating Staff According to Work Shift: Peruvian Logistics Operator

Improving Productivity in Electrowelded Pipe Production Lines through the Development of a Maintenance Plan Based on Autonomous Maintenance

Financing Cost for MSE (Micro and Small Enterprises) Loans Through the Reactiva Perú Program in a Financial Institution and its Competitiveness in the Peruvian Financial System, 2019-2020

Entrepreneurial Education and Its Influence on Value Creation Competencies in Students from a Peruvian Public University

The Relationship Between Construction Workers’ Perception of Accidents and Risk Management

Impact of Strategic Direction on the Commercial Management of Indigo Dye

Diseño y Tecnología

Optimizing Pb-Ag Recovery Rate in the Flotation Process of Polymetallic Ores from the Northern Andean Region of Peru through Mineralogical Characterization

Utilizing Kipa as a Technology Innovation for Reactive Cotton Dyeing Processes Aligned with The SDGs for Handmade Garment Production

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