Development of the test of skills in conflict negotiation management
DOI:
https://doi.org/10.15381/rinvp.v11i2.3847Keywords:
ability, management, negotiation, conflictAbstract
The present report reports to the scientific community the product of the elaboration of the test of abilities for the management in the negotiation of conflicts, whose objective is to determine the abilities to manage the management of conflicts successful; part that this is the result of the complex interaction of five abilities: communication, commitment, perspective, emotional control, and empathy; on the basis of these supposed factors the test was constructed, the one that was put to consideration of judges and statistic analyses of the behavior of its components within the whole, having found that the test measures what it sets out from the point of view of the judges and who the factors are parts that they significantly relate to the whole, his you see to know the error measurement was used the method of the test retest and the method of the internal consistency of Cronbach, by both methods the found coefficient surpasses to the 0,80. Of the found thing one concludes that the proposed factors proposed they underlie in the ability of management in the negotiation of the conflicts and the test measures within the allowed allowable error.
Downloads
Published
Issue
Section
License
Copyright (c) 2008 Luis Vicuña P., Héctor Hernández V., Mildred Paredes T., José Rios D.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
THE AUTHORS RETAIN THEIR RIGHTS:
a. The authors retain their trademark and patent rights, and also on any process or procedure described in the article.
b. The authors retain the right to share, copy, distribute, execute and publicly communicate the article published in the Journal of Research in Psychology (for example, place it in an institutional repository or publish it in a book), with acknowledgment of its initial publication in the Journal of Research in Psychology.
c. Authors retain the right to make a subsequent publication of their work, to use the article or any part of it (for example: a compilation of their work, lecture notes, thesis, or for a book), provided that they indicate the source. of publication (authors of the work, magazine, volume, number and date).
