Vol. 19 No. 38 (2016)

					View Vol. 19 No. 38 (2016)
Published: 2017-10-30

Editorial

  • Editorial

    Edgar Vicente Armas
    5-6
    DOI: https://doi.org/10.15381/gtm.v19i38.13781

Artículos

  • Negotiation Strategies and Conflict Management as Tools for Managers

    Teresa Jesús Ríos Delgado
    7-12
    DOI: https://doi.org/10.15381/gtm.v19i38.13782
  • Redesign Process to Improve Enrollment Faculty of Administrative National University of San Marcos

    Kennedy Narciso Gómez
    13-22
    DOI: https://doi.org/10.15381/gtm.v19i38.13784
  • The Vulnerability Of Human Capital In The Viality In Lima Metropolitana And Callao

    Edgar Vicente Armas
    23-32
    DOI: https://doi.org/10.15381/gtm.v19i38.13785
  • Credit in Peru Among World’s Most Expensive

    Pablo Willins Mauricio Pachas
    33-40
    DOI: https://doi.org/10.15381/gtm.v19i38.13786
  • Customs Clearance System and their Importance in the International Trade Supply Chain

    Ricardo Aspilcueta Aspilcueta, José A. Bazán Tanchiva
    41-50
    DOI: https://doi.org/10.15381/gtm.v19i38.13787
  • Analysis of Work in Practice Audit in Public Services Companies in Lima

    Félix Armando Rivera León
    51-60
    DOI: https://doi.org/10.15381/gtm.v19i38.13788
  • Effectiveness of the Management Indicators in Raising Revenue Municipalities of Lima Metropolitana 2013-2015

    Pedro Jaime Valencia Pomareda
    61-68
    DOI: https://doi.org/10.15381/gtm.v19i38.13789
  • Quality in Customized Service in Hotel Management

    Ricardo Rolando Fonseca Saldaña, Adan Humberto Estela Estela
    69-76
    DOI: https://doi.org/10.15381/gtm.v19i38.13790
  • Incausado Dismissal and Labor Fraulento

    Percy Alberto Catacora Santisteban
    77-84
    DOI: https://doi.org/10.15381/gtm.v19i38.13791
  • Continuous Learning to Optimize Competitiveness of the Administrative Staff of National University of San Marcos

    Walter David Ugarte Casafranca
    85-92
    DOI: https://doi.org/10.15381/gtm.v19i38.13792
  • University Quality Management System (Appreciations y Reflections)

    Mario Ibañez Machicao
    93-105
    DOI: https://doi.org/10.15381/gtm.v19i38.13793
  • Importance of the Strategic Tourist Model Pentur 2016-2025 as Based on a Local Development Context

    José Domingo Begazo Villanueva, Walter Fernández Baca
    107-113
    DOI: https://doi.org/10.15381/gtm.v19i38.13794