Financial inclusion in Peru: Appraisal and perspectives

Authors

DOI:

https://doi.org/10.15381/quipu.v31i65.25882

Keywords:

financial inclusion, use, access, quality, wellness, financial services

Abstract

Financial inclusion is a relevant matter that is constantly being looked upon, given its influence in reducing poverty and enabling the low-income population to access financial products and services, thus improving their living condition. This research aims to analyze the evolution of financial inclusion in Peru during the last seven years (2016-2022);also, it takes into consideration information from secondary source databases, such as reports from the World Bank, the Superintendencia de Banca y Seguros, and the Banco Central de Reserva del Perú. The method used has a descriptive and explanatory design. The findings of the research provide evidence that 56% of the Peruvian population has access to financial services (64% in urban areas and 31% in rural areas), which falls below the goal of 75% set by the Peruvian government. This gap can be attributed to customer service costs, including in-person service or adequate infrastructure for better service (access limitations), and poor financial education (limiting broader usage).

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Author Biographies

  • Emerson Toledo Concha, Pontificia Universidad Católica del Perú, Lima. Peru

    Doctor in Business Administration from ESEADE University (Buenos Aires, Argentina). Master in Administration from Universidad del Pacífico. Public Accountant from the Pontificia Universidad Católica del Perú. Executive with an integrated vision of the banking system with specialization in the microfinance business, small business, in the areas of risk, credit, management control, internal control. Researcher with several publications in national and international indexed journals.

  • Víctor León Reyes, Pontificia Universidad Católica del Perú, Lima. Peru

    Degree in Economics, with postgraduate studies in Administration from the Universidad Nacional Mayor de San Marcos, and in Finance from the Universidad del Pacifico. With professional experience in the Financial System, occupying managerial positions.

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Published

2023-07-31

Issue

Vol. 31 No. 65 (2023)

Section

Review Articles

License

Copyright (c) 2023 Emerson Toledo Concha, Víctor León Reyes

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

AUTHORS RETAIN THEIR RIGHTS:

a. Authors retain their trade mark rights and patent, and also on any process or procedure described in the article.

b. Authors retain their right to share, copy, distribute, perform and publicly communicate their article (eg, to place their article in an institutional repository or publish it in a book), with an acknowledgment of its initial publication in Quipukamayoc .

c. Authors retain theirs right to make a subsequent publication of their work, to use the article or any part thereof (eg a compilation of his papers, lecture notes, thesis, or a book), always indicating the source of publication (the originator of the work, journal, volume, number and date).

How to Cite

Toledo Concha, E., & León Reyes, V. (2023). Financial inclusion in Peru: Appraisal and perspectives. Quipukamayoc, 31(65), 73-84. https://doi.org/10.15381/quipu.v31i65.25882